Privacy Policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- "Account" means a unique account created for You to access our Service or parts of our Service.
- "Business", for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Voice Motor Sales. For the purpose of the GDPR, the Company is the Data Controller.
- "Country" refers to USA.
- "Consumer", for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
- "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- "Data Controller", for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
- "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- "Do Not Track" (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
- "Personal Data" is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
- "Sale", for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
- "Service" refers to the Website.
- "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
- "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- "Website" refers to Voice Motor Sales, accessible from voicemotors.com
- "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
-
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services. -
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website. -
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website. -
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for products, items or services You have purchased or any other contract with Us through the Service.
- To contact You: by email, telephone calls, SMS, or equivalent electronic communications.
- To provide You with news, special offers and general information unless You have opted not to receive such information.
- To manage Your requests: to attend and manage Your requests to Us.
- For business transfers: merger, divestiture, restructuring, reorganization, dissolution, sale, or transfer of assets.
- For other purposes: data analysis, identifying usage trends, evaluating campaign effectiveness, and improving Service, products, services, marketing, and experience.
Communications / Electronic Messages / SMS / Text Messages
Notwithstanding anything to the contrary in this Privacy Policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.By agreeing to receive text or electronic messages from us, you expressly consent to receive marketing, informational, and/or transactional text or audio messages (audio messages and calls include artificial or pre-recorded messages or calls) that may be sent using an automatic telephone dialing system and/or software, by or on behalf of us, at the phone number or electronic address you provide us. You may receive different types of messages including advertising, transactional, operational, or informational messages at that phone number or electronic address, including order confirmations; shipping and delivery notifications; multi-factor authentication; requests for information; promotional information; appointment information; appointment status updates; appointment reminders; and other messages in connection with our Services. We may not be able to deliver messages to all mobile carriers. Message and data rates may apply. You can opt out of receiving further text messages at any time. After indicating your preference to stop receiving text messages, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while we process your request(s). Providing consent to receive messages is not a condition of purchasing any property, goods, or services. Personal information collected in connection with any communication or message is subject to the terms of this Privacy Policy. Messages exchanged with us, and phone calls with us, may be monitored or recorded, including by third parties on our behalf. If you send or receive messages with us via SMS, text message, phone call, our Site (consistent with any website consent banner settings), or other electronic communication, we (or our third-party vendors on our behalf) may log data and signaling information in connection with the messages, including the contents of the messages, phone numbers, phone carriers, electronic address, electronic routing information, and the date and time that any messages were processed. We (or our third-party vendors on our behalf) may also track your actions in response to messages you receive from or on behalf of us, such as whether you deleted, opened, or forwarded such messages. We (or our third-party vendors on our behalf) may also store information that you provide through communications with us, including from phone calls, letters, emails, other electronic messages, or in person.
We may share Your personal information in the following situations:
- With Service Providers: to monitor/analyze use, payment processing, and contacting You.
- For business transfers: in connection with mergers, sale of assets, financing, or acquisition.
- With Affiliates: requiring affiliates to honor this Privacy Policy.
- With business partners: to offer products, services, or promotions.
- With other users: where You share personal information in public areas.
- With Your consent: for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when used to strengthen security, improve functionality, or where legally required for longer periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and other processing locations. This means information may be transferred to and maintained on computers outside Your jurisdiction where data protection laws may differ.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before it is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid public authority requests.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out by following unsubscribe instructions in emails or by contacting Us.
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing.
We will not store or collect Your payment card details. Payment processors handle that information under their own Privacy Policies and follow PCI-DSS standards.
GDPR Privacy Policy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
- Consent: You have given Your consent for one or more specific purposes.
- Performance of a contract: Provision of Personal Data is necessary for agreement performance and/or pre-contractual obligations.
- Legal obligations: Processing is necessary for compliance with legal obligations.
- Vital interests: Processing is necessary to protect Your vital interests or another natural person.
- Public interests: Processing relates to a task carried out in the public interest or official authority.
- Legitimate interests: Processing is necessary for legitimate interests pursued by the Company.
In any case, the Company will help clarify the specific legal basis and whether providing Personal Data is statutory, contractual, or necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
- Request access to Your Personal Data. Access, update, delete, or receive a copy of Personal Data we hold about You.
- Request correction of the Personal Data that We hold about You. Correct incomplete or inaccurate information.
- Object to processing of Your Personal Data. Object where processing is based on legitimate interests or for direct marketing.
- Request erasure of Your Personal Data. Ask Us to delete or remove Personal Data where there is no good reason to continue processing.
- Request the transfer of Your Personal Data. Receive data in a structured, commonly used, machine-readable format (where applicable).
- Withdraw Your consent. Withdraw consent to use Your Personal Data (which may affect certain service functionalities).
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. We may ask You to verify Your identity before responding to requests. We will try our best to respond as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of Your Personal Data.
CCPA Privacy Policy
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and applies solely to visitors, users, and others who reside in California.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked with a particular Consumer or Device.
- Category A: Identifiers. Collected: Yes.
- Category B: California Customer Records personal information categories. Collected: Yes.
- Category C: Protected classification characteristics. Collected: No.
- Category D: Commercial information. Collected: No.
- Category E: Biometric information. Collected: No.
- Category F: Internet or similar network activity. Collected: Yes.
- Category G: Geolocation data. Collected: No.
- Category H: Sensory data. Collected: No.
- Category I: Professional or employment-related information. Collected: No.
- Category J: Non-public education information (FERPA). Collected: No.
- Category K: Inferences drawn from other personal information. Collected: No.
Under CCPA, personal information does not include:
- Publicly available information from government records
- Deidentified or aggregated consumer information
- Information excluded from CCPA scope, such as:
- Health/medical information covered by HIPAA/CMIA or clinical trial data
- Personal information covered by sector-specific privacy laws (e.g., FCRA, GLBA, FIPA, DPPA)
Your Rights under the CCPA
The CCPA provides California residents with specific rights regarding their personal information:
- The right to notice. Be informed which categories are collected and the purposes.
- The right to request. Request disclosure about collection, use, sale, disclosure for business purposes, and sharing.
- The right to opt out of sale. Direct Us to not sell personal information.
- The right to delete. Request deletion, subject to exceptions.
- The right not to be discriminated against. No discrimination for exercising rights.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and aware that Your child has provided Personal Data, please contact Us.
If We rely on consent as a legal basis and Your country requires parental consent, We may require a parent's consent before collecting and using that information.
Links to Other Websites
Our Service may contain links to other websites not operated by Us. If You click a third-party link, You will be directed to that site. We strongly advise reviewing every site's Privacy Policy.
We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective and update the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By visiting this page on our website: voicemotors.com/contact
- By giving us a call: 2312589178